Overview

The Flex Card Benefits program by Convey Health Solutions offers flexible healthcare solutions through a Visa benefit card. It empowers members to access a variety of healthcare services such as over-the-counter products, food, dental, vision, hearing, and transportation. The program provides an easy-to-use platform with multiple access points, including a mobile app, card, and a dedicated support center. This offering is designed to simplify the benefits experience for both insurers and members while enhancing engagement and improving health outcomes.

Features and Capabilities

• Flexible Benefit Access: The Flex Card allows members to use funds for various services, such as OTC items, food, dental, vision, and transportation.
• Omnichannel Experience: Members can access benefits through a mobile app, Visa card, or customer support center.
• Member Engagement: Tools for tracking benefits and incentivizing healthy behavior enhance member participation.
• Chronic Condition Alignment: Aligns benefits to support individuals with chronic conditions, improving health outcomes.
• Reduced Administrative Load: Simplifies benefits distribution and reporting for insurers, enhancing operational efficiency.