FIS Zelle provides financial institutions, including banks and credit unions, with a robust solution to integrate the Zelle® peer-to-peer (P2P) payment network directly into their mobile banking applications. This integration allows their retail and small business customers to easily send and receive money with almost anyone holding a U.S. bank account. By leveraging the FIS Zelle implementation, financial institutions can quickly expand their mobile banking app's capabilities, tapping into the widespread adoption of the Zelle® Network, which represented nearly 7,000 financial institutions as of March 2021. The solution is designed to enhance customer engagement and increase transaction volumes and value, particularly by addressing the growing demand for digital payment options among small businesses. It offers a fast, safe, and easy way for customers to conduct secure P2P money transfers, thereby enriching the digital banking experience.

Features & Benefits

• Personalized User Experience: Offers an out-of-the-box, hosted platform for a seamless digital experience.
• Easy Integration: Integrates directly into FIS digital banking products or via APIs.
• Real-time Payments: Utilizes the FIS PayNet Network to facilitate real-time debit and credit processes.
• Secured Transactions: Protects customers with layered security, tiered spending limits, and transaction alerts.
• Turnkey Marketing: Provides free Zelle® Network marketing tools to encourage customer adoption of P2P payments.
• Supported Customer Service: Offers a comprehensive customer service tool or the option to outsource 24/7 customer support to FIS.
• Guided Training: Educates staff before and after Zelle® implementation with FIS training support.