FIS® Print and Mail provides comprehensive outsourced services for managing customer communications, enabling organizations to deliver personalized messages efficiently and cost-effectively. This solution allows businesses to offload non-core activities such as check printing, automated mailing services, document archiving and retrieval, and electronic statement presentment. By entrusting FIS® Print and Mail with the creation and delivery of essential customer communications—including invoices, statements, tax forms, notices, letters, welcome kits, and booklets—organizations can free up valuable internal resources. The service leverages state-of-the-art technology to ensure professional, compelling, and timely communications that reflect the client's brand, ultimately enhancing customer engagement and supporting cross-selling efforts across various channels. It supports communication across both printed and electronic documents, prioritizing the security of customer data. Furthermore, the service is designed to reduce both fixed and variable costs by providing the necessary scale and technology to deliver high-quality service at the lowest possible cost. FIS employs a 'Smartsourcing' approach, which strategically mixes in-house and outsourced delivery methods to help clients lower costs without sacrificing control over their communication processes.

Features & Benefits

• Elevate the customer experience
  • Ensures every communication is professional, compelling, timely, and accurately reflects the client's brand.
• Communicate across any channels
  • Facilitates outreach via both printed and electronic documents, consistently ensuring the security of customer data.
• Reduce both fixed and variable costs
  • Provides the necessary scale and technology to deliver optimal service at the lowest possible cost.
• Smartsourcing Approach
  • Utilizes a strategic mix of in-house and outsourced delivery to lower costs without compromising control.