The FIS Payments Ecosystem is a comprehensive suite of solutions designed to help financial institutions modernize, optimize, and integrate their card operations. It addresses the challenges of outdated systems and fragmented vendor relationships, which often lead to unnecessary costs and inefficiencies in card payment processing. This platform empowers institutions to enhance efficiency and control, unlock valuable customer insights, and deliver seamless digital experiences that drive revenue and growth, all from a single technology provider. The ecosystem covers the entire money lifecycle, from end-to-end card issuing and processing to robust fraud prevention, efficient dispute and chargeback management, and the development of engaging loyalty programs. It also ensures access to reliable payments networks, facilitates targeted cardholder engagement and marketing, and supports secure digital banking functionalities. Furthermore, it includes automated testing solutions to improve the effectiveness and efficiency of payment system validation, helping institutions meet rising customer expectations for features and functionality.

Features & Benefits

• Card Issuing and Processing
  • Automates and optimizes card issuing and processing to help deliver digital-first experiences that elevate customer satisfaction while growing margins and profits.
• Fraud Prevention
  • Provides robust fraud prevention and detection solutions with the technology and expertise required to alert to suspicious activities, fight back against attacks, and help prevent fraud.
• Disputes and Chargebacks
  • Helps to effectively automate, streamline, and manage chargeback processes through the entire transaction dispute lifecycle.
• Loyalty Programs
  • Enables the development of balanced loyalty programs that offer stability and novelty while addressing cardholders’ needs and fostering emotional connections.
• Payments Networks
  • Ensures customer expectations are met by offering instant access to funds via debit cards at thousands of ATMs and POS locations nationwide.
• Cardholder Engagement and Marketing
  • Offers card portfolio advisory and marketing services, allowing institutions to control marketing offers, lists, and visuals, track performance, and enhance the ability to attract new customers while motivating existing customers to use their cards more frequently.
• Digital Banking
  • Ensures secure digital payments so that customers can pay, access accounts, and control their cards at any time on any device, meeting rising expectations for features and functionality.
• Automated Testing Solutions
  • Helps reduce time spent and facilitate repeatable testing with minimal manipulation, improving the effectiveness, efficiency, and coverage of payment testing.