FIS EPIC (Enterprise Productivity Intelligence and Compliance) is a comprehensive, cloud-based platform designed to significantly improve operational efficiency by providing a deeper understanding of an organization's workforce productivity, application usage, and process variations down to the user level. Many organizations lack the enterprise-wide visibility into operations necessary for making substantial process improvements, which directly impacts profitability. This workforce intelligence solution helps businesses identify critical process bottlenecks. Complementing EPIC, FIS PREBOTs is a Robotic Process Automation (RPA) solution offering an extensive inventory of hundreds of pre-built bots, all created and managed by FIS. This allows organizations to quickly implement automation for various tasks, with the flexibility to create custom bots if a specific need isn't met by the existing inventory. By leveraging both EPIC's insights and PREBOTs' automation capabilities, organizations can achieve significant gains in productivity, cost reduction, and process efficiency, with customer data indicating improvements of 10-30% in productivity, 10-35% in cost reduction, and 10-30% in process efficiency.

Features & Benefits

• Overall Efficiency Gains
  • EPIC and PREBOTS deliver significant improvements across key operational metrics.
  • 10-30% Better productivity
  • 10-35% Reduction in cost
  • 10-30% Improvement to process efficiency
• EPIC Core
  • Provides an organization-wide workforce and workflow view, enabling users to extract insights, unlock asset potential, utilize failure detection, and strengthen the first line of defense.
• EPIC Automation
  • Facilitates the identification of automation candidates and offers Robotic Desktop Automation (RDA) and RPA solutions, alongside sophisticated bot monitoring and workflow orchestration tools.
• EPIC Efficiency
  • Focuses on workforce utilization, volume-based tracking, process mining, predictive analysis, and capacity planning. It delivers analytics for productivity, process gaps, opportunities for process re-engineering, and asset optimization.
• EPIC Knowledge and Experience
  • Helps ensure the consistent flow of accurate information across an organization, allowing businesses to synchronize learning techniques with business strategy to enhance productivity and employee satisfaction.
• EPIC Intelligence
  • Offers tools for predictive KPI analysis, root cause and gap analysis, demand analytics, and real-time RPA adherence. It drives effective workforce management, process management, and performance management.
• EPIC Compliance
  • Features auto quality and correctional capabilities, quality evaluation systems, audit tracking processes, business activity monitoring, and real-time observation to ensure adherence to standards.