Intelligent automation in banking and financial services

Turn your data into outcomes with purpose-built AI document processing for onboarding, KYC, trade finance, and more. Digital transformation in banking starts with intelligent automation.

Leverage cutting-edge technologies for smarter and faster banking

Every financial services organization is faced with three critical challenges: increasing process efficiency, minimizing operational costs, and delivering exceptional customer experiences. Our mission is to help you meet these goals. We've developed intelligent automation solutions to efficiently process your business documents and optimize your processes. Our products are powered by advanced technologies and techniques, such as artificial intelligence (AI), natural language processing (NLP), and process mining. With these capabilities, you'll boost your operational productivity, while enhancing your customer experience.

Maximize business efficiency with AI automation in banking

Speed and visibility

Transform documents and communications into actionable insights within minutes to improve customer-facing and back-end financial processes.

High processing accuracy

Automate processing of all document types and data formats, whether they’re structured or unstructured, reducing the risk of human error.

Advanced automation processes

Harness the power of artificial intelligence and machine learning to intelligently capture, extract, and process your document data.

Enhanced compliance standards

Improve your compliance and crime detection by tracing and auditing all customer data during onboarding and throughout the customer journey.

Frictionless onboarding

Benefit from enhanced fraud controls while meeting customer expectations of fast responses to onboarding, credit card, and loan applications.

Get started immediately

Access pre-trained intelligent document processing (IDP) skills in the ABBYY Marketplace, built for over 150 use cases.

Automation in banking and financial services—use cases

Know Your Customer (KYC) compliance

KYC and Anti-Money Laundering (AML) violations cost banks billions of dollars in fines and legal expenses. Leverage intelligent process automation to uncover process and content vulnerabilities, and stay compliant with KYC.

Mortgage loan processing

Automate your document-intensive mortgage loan processes. We leverage process intelligence, optical character recognition (OCR), and verification tools to optimize processing flows for all loan documents from the point of submission.

Fraud prevention and risk management

Automating processes can make financial institutions more susceptible to crimes, fraud, and KYC violations. Safeguard your business from vulnerabilities and fraudulent documents by optimizing your document validation and proofing.

Trade finance

Accurately gather insights from your documents to improve your business operations. We offer end-to-end automation of trade finance processes to help you increase revenue, reduce risks, and go paperless.

Account services

Optimize customer experiences with mobile and remote apps for document process automation. Your customers will be able to upload photos of their ID and other documents, validate the information, and use it in their applications.

Credit application processing

Use process intelligence to modernize your credit application process. This technology will automatically capture and extract essential details from applications. You’ll speed up credit card delivery to customers, and discover inefficiencies in your end-to-end application process.

Document review and analysis

Leveraging the data hidden in your financial documents can help to mitigate risk. Our IDP platform helps you do just that. Using automated NLP technology, it analyzes any document and delivers timely insights, no matter its structure.

Customer experience

Modernize your customer experience by automating laborious, document-centric processes. We've built AI models for financial documents to accelerate all your customer application processes, from onboarding and KYC to wealth management and consumer lending.