Overview

Shield Control Room is a specialist module of the Shield eComms compliance platform built for financial-services firms that need proactive monitoring of market-sensitive communications. It centralizes communications (email, chat, trade systems, voice, video, files), applies multilayered AI and NLP to detect possible MNPI (material non-public information) sharing and wall-crossing, and delivers real-time alerts and automated lookbacks when lists and permissions change. Designed to reduce false positives and speed investigations, it provides intuitive traceability and datasets for compliance teams to act quickly and defensibly.

Features and Capabilities

• **Data Ingestion & Centralization: **Collects and normalizes communications from email, chat, voice, video, files and trade feeds into one searchable archive for complete visibility.
• **Real-time Monitoring & Alerts: **Continuously monitors streams and raises immediate alerts for suspected MNPI sharing, wall-crossing and high-risk exchanges.
• **Multilayered AI & NLP Detection: **Uses layered models — lexicons, ML classifiers and contextual NLP — to detect market abuse, information leaks, and misconduct while reducing false positives.
• **InfoBarrier / Wall-Crossing Controls: **Applies HR and list-management data to define ethical walls, monitor access, and flag breaches when restricted lists are crossed.
• **Automated Lookback & Reanalysis: **Automatically re-runs historical analysis when deal lists or restricted lists change, ensuring past communications are re-evaluated without manual effort.
• **Case Traceability & eDiscovery Support: **Provides point-and-click case building, exportable evidence packages and fast search tools to accelerate investigations and regulatory responses.
• **Behavioral Models & Out-of-the-Box Rules: **Ships with prebuilt behavioral detection modules for market abuse, insider trading indicators and common conduct scenarios, configurable to firm policies.
• **False-Positive Reduction Toolkit: **Proprietary techniques and AI scoring help filter irrelevant alerts so compliance teams focus on true positives and high-value cases.
• **Deployability & Connectors: **Integrates with existing enterprise systems and connectors to bring data in quickly; designed for rapid deployment and scalability.
• **Security & Auditability: **Built with encryption and audit trails to ensure data integrity, defensible processes and compliance with regulatory retention requirements.