FieldEdge Flat Rate, formerly known as Coolfront Books, is a best-in-class flat rate pricing solution designed to help service businesses become more profitable, efficient, and consistent. By presenting upfront pricing before work begins, FieldEdge Flat Rate improves customer trust and accelerates approvals. Accessible both in the office and in the field, this solution integrates seamlessly with QuickBooks and FieldEdge, ensuring real-time syncing and streamlined workflows.

Features

• Flat Rate Pricing Database: Continuously updated database for HVAC, plumbing, electrical, and appliance repairs ensures accurate and profitable pricing.
• Upfront Pricing Presentation: Provides customers with clear, transparent pricing before work starts, reducing disputes and increasing immediate approvals.
• FieldEdge Flat Rate Mobile: Take pricing on the go with mobile access, manage work orders in the cloud, and sync data in real-time with QuickBooks.
• Integrated Workflow: Combines flat rate pricing with a comprehensive parts and repairs database for centralized management.
• Optimized Workflow: Eliminates cumbersome manual processes by storing all work orders and pricing in one place.
• Managed Pricing Updates: Frequent updates to repair pricing help maintain profitability and competitiveness.
• QuickBooks Integration: Automatic syncing of invoices and pricing data for error-free accounting.
• Cloud-Based Access: Enables technicians and office staff to access pricing and work orders anytime, anywhere.

Benefits

• Profitability: Present prices upfront with confidence, avoid discount hassles, and secure customer approval before work begins.
• Efficiency: Technicians have instant access to the flat rate database, reducing time spent on manual calculations and paperwork.
• Consistency: Ensures seamless information flow between office and field, improving accuracy and reducing errors.
• Customer Experience: Builds trust through transparent pricing and eliminates surprises for customers.
• Ease of Adoption: Simple, integrated solution accelerates implementation and increases technician buy-in.
• Recurring Revenue: Facilitates selling more maintenance agreements and upselling services with confidence.