Field Service Management

Streamline O&M processes and maximize asset lifetime value.

Combine operational intelligence with automation to reduce downtime, improve performance, and cut costs

Improve efficiency and reduce labor costs with asset-centric Field Service Management. Equip your team to identify and correct equipment performance problems faster with tools designed for today's renewable operations. Seamlessly integrating with our asset performance solutions, Field Service Management links operational events, maintenance history, and compliance requirements for each asset.

Capabilities

Integrated field service management

Stay compliant and reduce equipment downtime by turning events into actions.

Planning & scheduling optimization

Optimize field service operations by efficiently planning and scheduling work orders. Easily assign tasks to available workers and time slots, with real-time visibility of technician status, location, and work plans for enhanced efficiency.

Work orders & tasks

Effectively manage field work with a comprehensive work management system for corrective and preventive maintenance. Access a complete library of over 200 standard solar and wind field service work tasks, streamlining technician dispatch and work orders.

Inventory & purchasing optimization

Streamline warehouse operations, optimize purchasing decisions, and maximize cost savings with physical, mobile, and virtual storerooms. Our comprehensive inventory management system includes inter- and intra-storeroom transfer tracking, along with a purchasing module to enhance your operational efficiency.

Contractual compliance optimization

Ensure adherence to both calendar- and event-based commercial obligations and streamline service contract management. Automate service rate application to ensure accurate billing, enhancing operational efficiency and financial accuracy.

Asset registry

Ensure optimal performance and reliability with a comprehensive asset registry for every asset in your facility. Track equipment history, warranty claims, and component reliability metrics for thorough asset management.

Dashboards & reporting

Enhance decision-making with real-time KPIs and role-based dashboards. Access over 40 standard work and compliance management reports, and generate unlimited self-serve reports, empowering you with comprehensive insights.

Cost tracking

Optimize financial oversight by capturing labor, materials, and miscellaneous costs on each work order. Easily compile these expenses into customer invoices and fully integrate into your financial management system for streamlined cost management.