Field Cloud by StraViso is an AI-powered hyper-automation platform designed to enhance operational excellence in field service management. It provides an intelligent mobile platform for technicians, back-office personnel, and supervisors, enabling seamless access, planning, and execution of service appointments. The software integrates various applications including job assignments, inventory tracking, billing, and product training. Key capabilities include real-time asset scanning and inventory management, automated field service dispatch with intelligent algorithms that optimize resource allocation based on availability, skill, location, and task priority. Field Cloud also facilitates seamless customer communication through AI chatbots and real-time notifications, providing an "Uber-like" experience for customers. It aims to maximize dispatcher and technician productivity, improve SLA compliance, and optimize field operations by automating technician workflows and providing real-time data access for better decision-making.

Features & Benefits

• AI-Driven Hyper-Automation: Leverages AI to integrate an intelligent mobile platform for field operations.
• Field Service Management: Empowers technicians, back-office staff, and supervisors to plan and execute service appointments.
• Asset Scan and Inventory Management: Records and updates inventory and asset data in real-time with predictive maintenance capabilities.
• Intelligent Dispatching: Allocates repetitive tasks to technicians based on availability, skill, location, and priorities, filling idle time with queued tasks.
• Seamless Customer Communication: Facilitates customer self-service via AI chatbots and provides real-time ETA updates to customers.