The FIS® Content Management (FCM) Collaboration Hub is a modern, intuitive customer-facing portal designed to transform secure document collection and accelerate customer onboarding through automation. Traditional paper-intensive processes often lead to chaos and inefficiency when multiple internal and external users need to collaborate on documents. This hub addresses these challenges by streamlining document collection and facilitating a seamless workflow, effectively bringing document management into the digital age. It allows users to collect various documents and artifacts, create customizable workflows for routing these documents, package them directly within the hub, and automatically deliver them to the FIS Content Management (FCM) archive. The solution supports diverse operational areas, including treasury services, loan processing, and human resources, enabling organizations to solve document chaos and advance their digital content management journey.

Features & Benefits

• Automation
  • Efficiently and securely collects documents across parties, regardless of location.
• Easy Archiving
  • Streamlines the document archiving process with integrated delivery to a document archive.
• Integrated eSignature
  • Ensures customer convenience and safety through native integration with DocuSign.
• Checklist Templates
  • Smooths the process for similar deals using standardized document collection lists.
• Dashboards
  • Provides dynamic views into all workflows, accessible from desktop or mobile devices.
• Messaging
  • Facilitates easy customer communications within a secure, compliant environment.