Concord Digital Fax

FAXCOM Hybrid Solution

The best of both worlds for enterprise digital fax

Reduce complexity while protecting your enterprise communication network investment with FAXCOM Hybrid

Hybrid moves fax transmission to the cloud, while retaining your on-premise server’s security, integrations, routing, and automation rules.

Reduce Operational Expense

• Reduce data-center footprint and related maintenance costs
• Eliminate or reduce fax telephony line costs and maintenance
• Reduce or Remove machine costs like ink, toner, paper
• Depend on just one vendor to manage maintenance, servers, and troubleshooting, as needed

Preserve the Current Employee Work Environment

• Maintain your organization’s existing network integrations, automation, and workflow configurations
• Eliminate the need to train staff to drive adoption
• Easy implementation process allows you to migrate at your speed
• No change-management or migration-related downtime

Maintain Business Continuity

• Easily scale and eliminate fax telephony and server capacity limits
• Seamlessly integrate with existing user applications
• Achieve secure and reliable business continuity through cloud transmission with 99.99% uptime
• SureConnect™ failover system dramatically decreases delivery errors

Customizable features tailored to fit your network and business operations

• Scale in real time to support fax-volume fluctuation
• TLS encryption
• Send and receive via email, web client, EHR or other workflow application
• Real-time, sent fax status alerts
• Active directory and SSO integrations available
• Web-based, desktop and mobile interfaces
• Customizable cover pages
• Custom retries
• Inbound and outbound automation
• Customizable workflow configurations
• Monitor departmental usage by job type, fax number and user
• 99.99% Uptime thanks to our Active-Active network
• Patented SureConnect™ failover system intelligently routes faxes through alternative call points if needed