Overview

The Planon Facility Services Business Solution is a comprehensive, cloud-based platform designed to streamline and enhance the delivery of facility services. By integrating Internet of Things (IoT) technology, it enables facility service providers to manage complex environments efficiently, addressing diverse services, facilities, assets, and evolving customer expectations. This solution empowers organizations to improve operational efficiency, meet client expectations, deliver sustainable services, and drive profitable business innovation.

Features and Capabilities

• Customer Management: Facilitates effective management of customer relationships, ensuring transparent communication and efficient service delivery.
• Operations Command Centre: Provides a centralized hub for monitoring and managing operations, enhancing control and responsiveness.
• Mobile Field Services: Equips field service teams with mobile tools to access information and manage tasks on the go, improving productivity and service quality.
• Revenue Optimization: Offers tools to optimize revenue streams through efficient service management and billing processes.
• Integration Capabilities: Seamlessly integrates with ERP, finance, HR, and other systems, ensuring cohesive operations across the organization.
• Sustainability Management: Supports sustainable practices by enabling the monitoring and management of energy consumption and environmental impact.
• Asset and Maintenance Management: Enhances asset performance and extends lifespan through proactive maintenance and management.
• Space and Workplace Services Management: Optimizes the use of space and workplace services, contributing to a more efficient and comfortable environment.
• Real Estate Management: Streamlines the management of real estate portfolios, including lease administration and property management.
• Project Management: Facilitates the planning, execution, and monitoring of projects, ensuring they are completed on time and within budget.
• Help Desk Services: Provides a centralized point for handling service requests and issues, improving response times and customer satisfaction.
• Energy and Sustainability Management: Enables the collection, analysis, and visualization of building data to optimize energy usage and support sustainability goals.
• Data and Analytics Services: Offers advanced analytics tools to derive actionable insights from data, supporting informed decision-making.
• Integration and Configuration Tools: Provides tools to integrate with various technologies and configure the solution to meet specific organizational needs.
• Planon Cloud & Planon Live: Delivers a secure, cloud-based platform with real-time data access and updates, ensuring continuous service availability.