Facelift Engage is an AI-enhanced collaborative social inbox designed to streamline and enhance social media management. It centralizes all social media interactions—comments, messages, and reviews—into a single inbox, making it easy to manage and respond across all platforms from one place. Facelift Engage is ideal for social media managers, team leads, and managers who need to achieve inbox zero quickly and efficiently.

Features

• One Central Inbox: Manage all your social media interactions from a single, unified workspace.
• AI Optimizer: Use AI to draft optimized responses quickly and efficiently.
• Response Templates: Ensure quality responses with approved templates or drafts.
• Bulk Actions: Easily hide, delete, label, assign, and review all of your social conversations in bulk.
• Custom Inboxes: Organize messages and comments the way you want.
• Mobile App: Manage your social media interactions on the go with the Facelift Mobile App.
• Chat and Activity Bar: Collaborate with colleagues in real-time without the need for emails.
• Review Management: Manage reviews on Facebook and Google Business within the same platform.
• Inspector and Internal Notes: Keep track of important interactions and internal notes.
• Filter and Search: Filter messages by status, network, profile, date range, tags, and owner.
• Comment Sweepstakes: Select random winners from comments on your social media posts.

Benefits

• Efficiency: Streamline social media management processes, reducing time and effort spent on managing interactions.
• Productivity: Boost productivity with AI-powered tools that automate repetitive tasks and provide strategic insights.
• Engagement: Improve community engagement and customer service with a centralized social inbox and customizable workflows.
• Performance: Take actionable steps to improve social media performance with advanced data analysis and reporting tools.
• Collaboration: Foster collaboration across teams with shared workspaces and real-time communication tools.
• Flexibility: Manage social media interactions from anywhere with the mobile app.