Xref Exit Surveys provide a structured and automated way to gather consistent feedback from departing employees about their experience and organizational performance. The solution aggregates data into actionable insights, helping organizations reduce attrition, improve retention, and cut recruitment costs. It supports multi-language surveys, customizable templates, and detailed reporting including sentiment analysis, enabling data-driven decisions to enhance HR processes and talent management.

Key Features

Automated Exit Survey Collection Streamlines gathering feedback from departing employees using customizable, HR-approved question templates.

• Surveys can be created from templates or custom questions.
• Supports up to 5000 survey requests at once.
• Multi-language functionality for global workforce.

Data Analysis and Reporting Aggregates results into easy-to-understand graphs and actionable insights.

• Includes exit sentiment analysis tracking word count for tone detection.
• Presents Net Promoter Score (NPS) to benchmark against competitors.
• Provides direct inbox updates as surveys progress.

Talent Relationship Management Stores profiles of past employees with role, skills, competencies, and contact info.

• Enables filtering and searching by talent lifecycle stage.
• Allows ex-employees to express interest in rehire, reducing future recruitment time and costs.

Manager Feedback Integration Allows departing employees to add managers for feedback, enriching the survey data.

• Enhances understanding of organizational performance from multiple perspectives.

Benefits

Improved Retention and Reduced Attrition Consistent data collection helps identify organizational strengths and weaknesses to improve employee retention.

• Enables targeted organizational changes based on data-driven insights.
• Helps reduce turnover costs by addressing root causes.

Cost and Time Savings in Recruitment Maintains a database of potential rehires and detailed employee profiles to streamline hiring.

• Reduces recruitment spend by re-engaging former employees.
• Speeds up time to hire through better talent visibility.

Enhanced Organizational Insight Provides clear, actionable feedback on employee experience and organizational performance.

• Facilitates benchmarking with industry competitors using NPS.
• Supports compliance with worldwide regulations through tailored survey templates.