Escher Retail Platform is a unique software solution designed to power the world’s first and last-mile deliveries, enabling postal, retail, courier, and logistics organizations to seamlessly connect nearly one billion consumers with global eCommerce networks. The platform focuses on transforming business operations by enhancing customer satisfaction and engagement through data-driven insights. It comprises three core applications: Escher Insights, Escher AI, and Escher Digital Onboarding, all purpose-built for collecting, analyzing, and implementing critical business insights. The platform streamlines the connection between customer insights and overall business strategy, allowing organizations to routinely capitalize on customer data and enterprise information. It helps businesses become data-driven, committed to continuous improvements that streamline processes, promote innovation, increase revenue, and protect profitability.

Features & Benefits

• Customer Insights & Strategy Alignment
  • Streamlines the connection between customer insights and business strategy, enabling routine capitalization on customer and enterprise data.
• Rapid Survey Generation
  • Create and distribute surveys using Escher Insight’s extensive library of 30 question types, 80 standard questions, and 300 survey templates.
• Actionable Recommendations
  • Provides business leaders with branch-specific recommendations to improve performance, enhance efficiency, and increase customer satisfaction.
• Optimization Recommendation Engine
  • Leverages Escher AI to develop advanced predictive analytics, delivering actionable insights that can be implemented quickly for operational improvements.
• Streamlined Employee Onboarding
  • Empowers new employees with "just-in-time" training modules via Escher Digital Onboarding, teaching them to process various transactions directly on the POS.
• Enhanced Revenue & Profitability
  • Helps organizations become data-driven, fostering continuous improvements that streamline processes and promote innovation to boost financial performance.