Cloud-based e-commerce information system that syncs with ERP/CRM in real time to manage catalogs, orders, and policies.
Vendor
Entersoft
Company Website


Entersoft e-Commerce is a complete e-commerce information system, integrated with ERP and CRM systems of Entersoft Business Suite or Entersoft Expert. Delivered as Software as a Service (SaaS) through Entersoft Cloud, it offers a modern user interface and straightforward deployment. The platform automatically extracts and updates data from the ERP/CRM, keeping online catalogs, pricing, stock, and customer credit checks synchronized. It enables immediate online transactions, product catalogs, and internal portals, with two modules: Professional and Premium.
In the Professional module, Enterprises get Corporate presence, the eComConnector PROFESSIONAL 2GB, and capabilities for ordering (via basket or electronic file), stock checks, order status tracking, and a price list per customer. Item management includes hierarchical classifications, color/size variants, tech attributes, document attachments, item relationships, and bundles. Business information reports cover customer order history, aging balances, and open securities.
The Premium module adds eComConnector PREMIUM 10GB, Knowledge Base and Document Management, advanced ordering using templates, improved warehouse balance definitions, and enforcement of commercial policies and credit controls. It also includes CRM features (Complaints, Contract, Training Management) and Service Management (RMA, customer service status, help desk). The solution can be deployed as SaaS via Entersoft Cloud and stays tightly integrated with ERP/CRM data for seamless e-commerce operations.
Features & Benefits
- Professional Module: Corporate presence scenario, eComConnector PROFESSIONAL 2GB, and core e-commerce capabilities for ordering and product management.
- Premium Module: eComConnector PREMIUM 10GB, Knowledge Base, Document Management, and advanced ordering with templates.
- Deployment & Integration: SaaS deployment through Entersoft Cloud with real-time ERP/CRM data synchronization.
- End-to-end Commerce Management: From product promotion to policy enforcement and customer credit checks with automated procedures.