
IR's Enterprise Unified Communications optimizes collaboration by managing complex environments, ensuring open communication lines, and resolving performance issues in real-time. It enhances uptime, user satisfaction, and productivity across on-premises, cloud, and hybrid setups.
Vendor
IR
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Optimize the collaboration that connects your people
With the shift to remote working at scale and the fast implementation of cloud collaboration platforms, organizations all over the globe are tasked with managing increasingly complex unified communications environments to ensure the lines of communication are always open. In a complex, multi-vendor unified communications ecosystem, we help you avoid, and quickly find and resolve performance issues in real-time – across your on-premises, cloud or hybrid environments.
Speed problem resolution and improve uptime
Quickly monitor and troubleshoot
Find and fix root-cause of problems quickly so you can maximize system performance and minimize user impact.
Get complete visibility through a single pane of glass
One dashboard for end-to-end visibility
Broad multi-vendor coverage mean you can streamline IT processes and operations with visibility across your entire environment from a single pane-of-glass.
Maximize user satisfaction and productivity
Boost user experience
Improve the performance of video conferencing and collaboration tools to optimize productivity and keep your modern workforce connected.
Deploy your way
On-premise or cloud ready
Deploy our versatile solutions in the cloud, on premises or as a hybrid model, to suit your enterprise unified communications needs.
Test your voice and video
Test voice and video under real-world conditions
User experience is critical! Have confidence your UC and collaboration systems are delivering an exceptional one with real-time testing, under real-world conditions to verify capacity, performance, stability and resilience.
Watch our solutions in action
Service Providers Get access to real-time data and insights across all your customers on-premises, cloud or hybrid environments. Contact Centers Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events. Experience Testing Optimize customer satisfaction and user experience with outside-in, end-to-end voice, web and video testing. Meeting Rooms Ensure seamless user experience in meeting rooms and collaboration spaces with remote management and monitoring for voice and video conference tools.