ServiceNow Enterprise Architecture is a comprehensive SaaS solution designed to help organizations transform their enterprise architecture. It provides a unified platform that connects business, technology, people, and processes, enabling seamless team engagement on workflows within a unified technology landscape. This solution aims to speed up digital transformation by providing clear visibility into the technology landscape and aligning strategic and operational teams.

Key Features

Enterprise Modeling and Visualization Create visual representations of IT architecture and business capabilities

• Diagram and model IT architecture
• Visualize future-state scenarios

Business Technology Alignment Bridge the gap between current and future states

• Identify gaps between current and future states
• Prioritize technology investments to support business initiatives

Technology Risk Management Proactively manage risks in the technology landscape

• Identify and assess risks
• Implement mitigation strategies

Cloud Transformation Facilitate the transition to cloud-based solutions

• Create and migrate applications to the cloud
• Improve efficiency and scalability of products and services

Application Portfolio Management Optimize application portfolios

• Align app portfolio with preferred architecture
• Rationalize applications for better efficiency

Application Risk and Compliance Management Ensure compliance and mitigate risks across applications

• Track data across applications
• Monitor digital integrations for compliance

Benefits

Cost Reduction Simplify and optimize architecture for cost-effectiveness

• Gain clear visibility into capabilities
• Discover and foresee redundancies and risks

Innovation and Transformation Drive strategic business transformation

• Align transformations with business priorities
• Model architecture and define future states
• Enhance employee and customer experiences

Scalability and Resilience Ensure long-term success and adaptability

• Deliver success at scale
• Make critical business services more agile and resilient