Overview

Synchronoss engageX is a comprehensive platform designed to enhance subscriber engagement and communication for operators and brands. By offering a suite of white-label solutions—including Personal Cloud, Advanced Messaging, and Email Suite—engageX enables service providers to deliver secure, personalized, and seamless experiences. These tools not only foster deeper connections between subscribers and their content but also open new revenue streams and reduce churn for businesses.

Features and Capabilities

• Personal Cloud:
  • Secure Backup: Provides subscribers with a safe place to back up photos, videos, contacts, and more, ensuring their valuable content is protected.
  • Cross-Device Accessibility: Allows users to access and manage their content seamlessly across various devices.
  • Enhanced Organization: Features like enhanced tagging, collections, and AI-powered editing help subscribers find, organize, and edit content effortlessly.
  • Automatic Backup: Ensures continuous backup of content, giving subscribers peace of mind.
• Advanced Messaging:
  • Rich Communication Services (RCS): Delivers personalized messaging at scale, offering engagement opportunities throughout the subscriber journey.
  • Commerce Integration: Enables new marketplaces by connecting operators and brands, facilitating innovative engagement models.
  • Enhanced Subscriber Interaction: Provides tools for subscribers to easily share and communicate with family, friends, and brands they love.
• Email Suite:
  • Branded Experience: Offers a white-label email platform, allowing service providers to create a consistent and reliable email experience for subscribers.
  • Monetization Opportunities: Integrates promotional services that can be monetized, enhancing revenue potential.
  • Security and Reliability: Ensures the email service meets high standards of security and consistency expected by subscribers.
• Revenue Growth:
  • Unlimited Storage Options: Provides enhanced services like unlimited storage, attracting subscribers seeking extensive backup solutions.
  • Digital Advertising Revenue: Creates opportunities for digital ad placements within the platform, generating additional income.
  • Third-Party Service Integration: Allows incorporation of third-party services, expanding the platform's offerings and revenue streams.
• Subscriber Retention:
  • Trusted Data Solutions: Positions the service provider as a trusted data backup solution, increasing subscriber loyalty.
  • Engaging Content Experiences: Keeps subscribers engaged with new brand and content experiences, reducing churn.
  • Accessible Communication Channels: Empowers subscribers with easy-to-use communication tools, enhancing satisfaction and retention.