Tyler's Engagement Builder provides government agencies with a user-friendly platform to create online forms, applications, and services without requiring coding expertise. It empowers agencies to modernize outdated processes, transform the user experience, and improve resident engagement. The drag-and-drop interface allows staff to easily build end-to-end solutions, launch new applications, integrate with legacy systems, and manage data efficiently.

Key features and benefits include:

• Ease of Use & Accessibility:
  • Create robust, end-to-end applications and services – no coding required.
  • Drag-and-drop modules for easy form creation.
  • Minimal IT support required.
• Modernization & Integration:
  • Build something new or modernize existing services.
  • Transform paper processes into interactive web portals.
  • Integrate with legacy applications through a secure API.
  • Create custom user portals, including stand-alone portals for agencies without a web presence.
• Data Management & Workflow:
  • Intuitive administrative dashboard for managing data and workflows.
  • Easily manage form and document submissions.
  • Streamline data collection and management processes.
• Enhanced User Experience:
  • Create custom user portals by leveraging other Tyler applications (e.g., Payments, Appointment Scheduling).
  • Improve resident engagement through modern, user-friendly forms and services.
• Efficiency & Resource Optimization:
  • Reduce go-to-market times.
  • Reduce IT resource dependency.
  • Increase agency efficiency.