Engage Pro is a lead management and engagement platform for fitness clubs that automates personalized outreach, boosts lead conversion, and enhances member retention through AI-driven messaging, behavior-based triggers, and real-time performance dashboards. It helps clubs grow memberships and streamline communication.
Vendor
Daxko
Company Website
Engage Pro
Engage Pro by Club Automation is an advanced lead management and member engagement platform tailored for fitness clubs. It automates personalized communication, accelerates lead conversion, and enhances retention through AI-powered messaging, behavior-based triggers, and real-time performance insights. Designed to turn prospects into loyal members, Engage Pro empowers clubs to build deeper relationships and drive sustainable growth.
Features
- AI-Powered Messaging: Automatically generates personalized, on-brand emails and SMS campaigns based on member behavior and club goals.
- Behavior-Based Triggers: Initiates outreach based on real-time actions like check-ins, guest pass usage, cancellations, or upgrades.
- Hot Lead Notifications: Alerts staff within 60 seconds of a lead showing interest to ensure timely follow-up.
- Automated Sales Funnels: Guides prospects through customized journeys to the right membership offering.
- Duplicate Management: Maintains clean data by merging duplicate records while preserving history and preferences.
- Integrated Tablet Presentations: Provides staff with branded, consistent tour templates for in-person engagement.
Capabilities
- Lead Capture & Nurturing: Captures leads from multiple sources and nurtures them with targeted, automated communication.
- Sales Enablement: Equips staff with daily agendas, call scripts, and lead history to streamline outreach.
- Performance Dashboards: Visualizes campaign and sales performance with actionable insights and goal tracking.
- Personalized Member Journeys: Delivers communications aligned with each member’s fitness goals and lifecycle stage.
- Data-Driven Decision Making: Empowers clubs to optimize marketing and engagement strategies based on real-time analytics.
Benefits
- Increased Lead Conversion: Boosts conversion rates by up to 26% through timely, relevant engagement.
- Improved Member Retention: Keeps members engaged with personalized, behavior-triggered communication.
- Operational Efficiency: Reduces manual tasks and streamlines workflows with automation and AI tools.
- Stronger Member Relationships: Builds trust and loyalty through consistent, personalized interactions.
- Revenue Growth: Drives membership sales and renewals with smarter outreach and performance tracking.