ManageEngine Endpoint Central MSP is a unified endpoint management solution specifically designed for managed service providers (MSPs) to efficiently manage and secure their clients’ IT assets from a single, centralized console. The platform supports desktops, servers, laptops, tablets, smartphones, and POS devices across multiple client environments. Key capabilities include automated patch management, software deployment, asset and inventory management, remote desktop sharing, power management, USB device control, and mobile device management. The solution enables MSPs to establish configuration baselines, automate repetitive IT tasks, and proactively secure endpoints against threats such as ransomware. Integration with helpdesk tools, granular reporting, and role-based access control further streamline IT operations and compliance. Endpoint Central MSP is suitable for organizations of all sizes and supports all major operating systems, making it a comprehensive tool for MSPs seeking to deliver efficient, secure, and scalable endpoint management services.

Key Features

Automated Patch Management Automates deployment of security patches for operating systems and third-party applications.

• Reduces vulnerability windows
• Supports Microsoft and non-Microsoft apps

Software Deployment Centralized distribution and management of software across client endpoints.

• Schedule and automate installations
• Supports custom and pre-defined packages

Asset and Inventory Management Tracks hardware and software assets across all managed clients.

• Detailed audits and reporting
• License compliance monitoring

Remote Desktop Sharing and Control Enables secure remote troubleshooting and administration.

• Real-time access to client devices
• File transfer and session recording

Mobile Device Management (MDM) Manages and secures smartphones and tablets alongside traditional endpoints.

• Enforce security policies
• Remote lock, wipe, and configuration

USB Device and Power Management Controls usage of USB devices and optimizes power consumption.

• Prevents unauthorized data transfer
• Applies power schemes for energy savings

Role-Based Access and Multi-Tenancy Supports multiple clients and user roles from a single platform.

• Segregated client environments
• Customizable permissions

Integration with Helpdesk Tools Connects with ticketing systems for streamlined support.

• Faster SLA resolution
• Automated incident tracking

Benefits

Centralized Multi-Client Management Manage all client endpoints from a single interface.

• Reduces administrative overhead
• Improves service delivery efficiency

Enhanced Security and Compliance Proactively secures endpoints and enforces compliance.

• Automated patching and device control
• Detailed audit trails and reporting

Operational Efficiency Automates routine IT tasks and troubleshooting.

• Frees up technician time
• Reduces manual errors

Scalability and Flexibility Supports organizations of all sizes and diverse environments.

• Multi-tenant architecture
• Cross-platform support