Employee Experience Management Platform

The Employee Experience solution within Experience.com’s Experience Management Platform (XMP) is designed to help organizations build a thriving, high-performing workforce. It automates feedback collection, analyzes employee sentiment, and links performance to rewards, enabling companies to improve retention, engagement, and culture through real-time insights and personalized campaigns.

Features

• Automated employee feedback campaigns triggered at key journey moments
• Personalized surveys with conditional logic and branded templates
• Scoreboards and dashboards for individual and team performance tracking
• Review management for internal and external platforms like Glassdoor and Indeed
• Custom profile pages for employees, indexed for SEO and brand visibility
• Listings management for accurate business and employee data across directories
• Social media monitoring with automated alerts for compliance risks
• Campaign blueprints tailored to industry-specific employee journeys
• Integration with HRIS and people management systems
• Real-time reporting and escalation workflows

Capabilities

• Capture employee feedback across onboarding, training, development, and exit stages
• Launch automated campaigns to measure engagement and satisfaction
• Analyze feedback to identify trends, risks, and opportunities
• Link CX performance to compensation and recognition programs
• Benchmark performance across individuals, departments, and locations
• Amplify positive employee reviews to enhance recruitment efforts
• Monitor social media for brand and compliance protection
• Customize dashboards and permissions based on organizational hierarchy
• Maintain consistent and accurate listings across hundreds of directories
• Collaborate with Experience.com experts for onboarding and campaign design

Benefits

• Improve employee retention and engagement through targeted feedback
• Build a culture of recognition and continuous improvement
• Enhance employer brand and attract top talent with authentic reviews
• Increase operational efficiency with centralized management tools
• Reduce compliance risks through proactive monitoring and alerts
• Empower employees with performance insights and benchmarking
• Strengthen internal communication and feedback loops
• Drive business outcomes by aligning employee experience with strategic goals
• Boost visibility and trust through SEO-optimized profiles
• Simplify campaign creation with expert support and templates