Employee coaching software that powers the performance of your people

Deliver higher performance and build a more agile workforce by developing your people on the job. YakTrak wrangles all the information you need to build capability and delivers the insight you need to power the development of your people.

Deliver with on-the-job coaching

Coaching software designed to develop your teams where it matters – in the workplace

• Enable learning and development where it happens most, on the job
• Gain visibility over the conversations and goals that build capability
• Sustain high performance by motivating employees with regular tracking and feedback
• Embed coaching into the daily experience of your workforce
• Create a coaching culture inspiring leaders to coach and teams to learn

Easily track and report on your employee coaching program

Powerful visibility to measure the success of training conversations

• Track, measure and coach for specific results
• Keep the focus on targeted outcomes
• Make a difference where it matters with visibility over what’s working and what isn’t
• Support targeted performance training

Drive sales outcomes

YakTrak works with some of Australia’s largest contact centres to drive better customer interactions

• Deliver a program that will transform customer conversations with on-the-job coaching for specific behaviours
• Build the capability your frontline staff need to make a real difference to sales
• Deliver better customer service by focusing for the outcomes you want to see

Transform performance management

Support teams to deliver their best – and they will

• Engaged and capable employees deliver higher performance – YakTrak encourages regular capability conversations so your frontline knows what they need to do and have the support they need to succeed
• Measure the results of coaching programs so you’ll know if your program is delivering results
• YakTrak’s powerful real-time reporting gives leadership insight into the quality and quantity of coaching activity – and the corresponding lift in capability and outputs

Help leadership get results

YakTrak’s coaching software drives capability

• Leaders who use YakTrak see faster speed to competency and higher, sustained output
• HR departments notice improved retention rates and higher staff engagement
• Businesses see sustained results – YakTrak’s software sets up an operating rhythm and builds it in the workday routine so that coaching becomes a habit
• Helps management, leaders and employees to deliver one goal at a time
• Supports leaders to focus on the behaviours that drive performance

Give employees power over their career goals

Team members take accountability for their own development

• YakTrak gives staff responsibility and visibility over their own development program
• Encourages teams to think about specific goals and coach for daily improvements
• Easy to use and gives tangible results – you’ll want to keep using YakTrak
• Improves adoption of HR programs and engagement with training
• Contributes to higher workplace engagement

YakTrak’s coaching software isn’t like other systems

Software that’s easy to implement and simple to use

• Dashboards provide daily insights
• Innovative UI supports daily usage
• Optimised for mobile teams, phones and tablets
• Team members can choose from a diverse range of avatars
• APIs to support your integration needs
• Single sign-on (SSO) to reduce log-in fatigue
• Streamlined onboarding process with WalkMe to maximise adoption
• Software that’s easy to install and grows with your business We can have you up and running in a week – and because we’re deliberately agile, you won’t be stuck with a bulky system that’ll be too hard or expensive to update in the future.