eKomi offers an innovative SaaS solution designed to help businesses become more trusted Google advertisers by generating authentic product and customer ratings and reviews. This platform aims to increase search traffic, improve ad rank, reduce advertising costs, and boost conversion rates for over 14,000 companies globally. eKomi's unique approach involves a dedicated Customer Feedback Management team that personally screens every collected review 24/7, ensuring authenticity and protecting businesses from malicious feedback. The system facilitates private customer dialogue to resolve disputes before negative reviews become public, safeguarding professional reputation. The technology integrates seamlessly with Google's seller rating extension, AdWords, and Google Shopping, which is crucial for businesses in competitive online marketplaces. eKomi's award-winning, flexible, and robust platform is constantly updated through multiple release cycles annually, providing customizable solutions tailored to client needs. It delivers legally-compliant SaaS solutions for positioning third-party validated customer ratings, offering insights into market strategy and review collection methods that prevent legal complications. With global reach, eKomi supports over 26 languages and maintains offices across the US and Europe, ensuring a universally applicable solution for its diverse clientele.

Features & Benefits

• Authentic Review Generation
  • Collects genuine, transaction-based customer and product reviews, building trust and credibility.
• Enhanced Google Presence
  • Integrates reviews into Google AdWords and Google Shopping, activating seller rating extensions to improve ad rank, increase clicks, and reduce costs.
• Reputation Management & Protection
  • Features a dedicated feedback management team that screens reviews 24/7 and offers private dialogue resolution to protect against malicious or unjust negative reviews.
• Increased Conversion & SEO
  • Leverages user-generated content to boost conversion rates, gain more customers, and improve search engine optimization (SEO) ranking.
• Award-Winning & Innovative Technology
  • Utilizes a flexible, robust, and customizable SaaS platform, recognized with multiple industry awards for its cutting-edge social commerce solutions.
• Global & Compliant Solution
  • Designed for global businesses, supporting over 26 languages and delivering legally-compliant SaaS solutions for transparent and effective feedback campaigns.
• Website Integration
  • Allows direct integration of customer reviews via widgets, displaying overall scores, eKomi Trust Seals, and aggregate star ratings on websites and product pages.