ELCA's eDossier is a powerful document management solution that provides employees with a comprehensive 360° view of all documents and correspondence related to a customer or business case. This centralized electronic file system ensures that information is accurate and readily available, making day-to-day tasks more efficient. eDossier supports the digitalization of document-intensive services, such as loan or mortgage processing, by streamlining workflows and reducing the time required to find documents. The platform features modern search capabilities, adaptable user interfaces, and integration with existing ECM products. It is designed to enhance customer satisfaction through fast and efficient service, while also reducing operational costs by eliminating paper archives and physical document transport. eDossier is a flexible, best-practice solution that combines technical versatility with extensive experience in the Swiss market, making it ideal for finance, insurance, and public sector organizations.

Features

• 360° Document View: Comprehensive view of all case-related documents and correspondence.
• Workflow Optimization: Streamlines document-intensive processes for greater efficiency.
• Modern Search Capabilities: Reduces access time with advanced search features.
• Adaptable User Interface: Customizable interfaces for various devices and user needs.
• Integration with ECM Products: Seamlessly integrates with leading ECM systems.