Overview

Shield Discover (Shield eDiscovery) is a compliance-focused eDiscovery platform built to centralize, normalize and make searchable all communications and enterprise data — email, chat, voice, video and files — so legal and compliance teams can perform early case assessment, collect and preserve evidence, and collaborate in a single, auditable portal. The product emphasizes rapid, large-scale search performance, full data integrity and self-service exports to remove bottlenecks and reliance on third parties.

Features and Capabilities

• **Data Collection & Preservation: **Connectors and capture across email, chat, voice, video and file systems with defensible preservation and chain-of-custody metadata for legal holds and investigations.
• **Indexing & Metadata Management: **Automated normalization and quality metadata extraction so every byte becomes searchable and traceable, supporting multi-format indexing.
• **Lightning-fast Search & Early Case Assessment: **Architecture optimized for near-instant search results at scale, enabling rapid early case assessment and quick identification of relevant data.
• **Search Analytics & Visualization: **Visual tools and analytics to surface patterns, timelines and relationships across communications to inform legal strategy and investigations.
• **Self-Service Review & Export: **Secure, auditable self-service portal that lets authorized users find, collect and export data in required formats without IT or vendor bottlenecks.
• **Collaboration & Case Management: **Centralized review environment for legal, compliance and external stakeholders with notes, traceability, role-based access and audit logs.
• **Data Integrity & Completeness Controls: **Automated reconciliation and normalization workflows that ensure completeness of archived records and provide defensible evidence for regulators.
• **Multi-language & Multi-channel Support: **Review and analysis across multiple languages, dialects and channels (including trade systems and messaging apps) to ensure global coverage.