ECFax is a secure, cloud-based fax service designed for government agencies, providing a modern alternative to traditional fax systems. It centralizes fax processes, offers robust security, and supports integration with existing workflows, reducing administrative overhead and improving efficiency.

Key Features

Cloud-Native Faxing Modern, secure, and scalable fax service hosted in the cloud.

• Eliminates need for legacy fax hardware
• Accessible from multiple platforms (API, desktop, email, MFDs)

Security and Compliance Meets stringent federal data protection requirements.

• FedRAMP High Authorization, FIPS 140-2, NIST Rev 4, HIPAA compliance
• Secure data transfer for regulated documents

Workflow Automation Streamlines document handling and distribution.

• Automated routing via Conductor to folders, emails, printers
• Integration with multi-function devices and existing applications

Scalability and Reliability Handles peak and growing fax volumes efficiently.

• Hosted on AWS GovCloud for on-demand scalability
• 24/7 help desk support and high availability

Transparency and Control Provides real-time operational insights.

• Performance dashboards for service usage and status
• IT control over permissions and document distribution

Benefits

Cost Reduction Reduces administrative and operational costs.

• Eliminates paper and hardware expenses
• Decreases labor through workflow automation

Productivity and Efficiency Improves user and IT staff productivity.

• Centralized management simplifies faxing
• Streamlined processes reduce manual intervention

Enhanced Security Ensures compliance and secure document exchange.

• Protects sensitive government data
• Meets federal security standards