eCASE® Investigations by OPEXUS is a commercial-off-the-shelf application designed specifically for federal and state Offices of Inspector General (OIG) and law enforcement agencies. It unifies processes and manages complex investigations within a single case management system. The software empowers investigators to collaborate effectively, manage critical information, and close cases faster with greater accuracy on a secure, integrated platform, eliminating the need for multiple disparate applications. It automates, tracks, and reports on the investigative process, reducing costs by adapting to new requirements without custom coding and providing insight into expenditures. eCASE offers dedicated applications for audit and investigations on a single platform, reducing training time, security assessments, and procurement complexity. Its pre-configured rules and workflows ensure compliance with agency regulations, including managerial reviews, and provide enhanced security through role-based permissions and FedRAMP certification. The platform integrates hotline complaint intake, triage, case processing, tracking, and robust reporting, linking indexes for improved evidence sharing.

Features & Benefits

• Hotline Portal: Allows investigators to receive tips of fraud or abuse from citizens, employees, and officials, with new cases auto-populated.
• Complaints & Investigations Management: Provides pre-configured rules and workflows to ensure compliance for reporting and managerial reviews, enforcing best practices and reducing administrative delays.
• Training / Requirements Management: Enables efficient tracking and reporting on compliance with training, medical requirements, certification hours, and course assignments.
• Time Tracking & Reporting: Automatically identifies charge codes and calculates time meeting Law Enforcement Availability Pay (LEAP) requirements, offering total visibility into time charged to each case.
• Assistance Request Capabilities: Allows investigators to request forensic evidence reviews, financial analysis, and subpoena documents from other units within the same system.
• Index Record Data Management: Provides an index section to search and add contacts, defining their specific relationship to the case.