eCASE ER/LR by OPEXUS is a specialized software solution designed for government human resources departments to manage employee and labor relations (ER/LR) processes. It provides a unified platform for efficient case management, offering total oversight and transparency into employee performance, case progression, and communications with unions. The software facilitates rapid investigative responses and ensures adherence to policies and regulations. HR specialists can track performance improvement plans, misconduct cases, and other employee relations matters, identifying trends to enhance employee satisfaction and productivity. For labor relations, it allows for tracking union grievance cases, maintaining an authoritative record of charges and actions, and sharing policy updates to foster open dialogue and shield agencies from legal liability. The platform supports the investigation of harassment allegations and EEO complaints, logging all actions and findings. It offers highly efficient workforce management through configurable case types that automate manual processes for addressing poor performance, misconduct, and administrative grievances. Key features include a Communications Portal for policy review and feedback, Unified Processes with prefilled templates to reduce manual work and errors, and Total Configurability for adapting to regulatory changes with customizable reporting. The system supports multiple configurable case types for both employee relations (e.g., conduct action, performance improvement, harassment inquiries) and labor relations (e.g., demand to bargain, grievances, unfair labor practice).

Features & Benefits

• Communications Portal: Allows employee and union representatives to review and comment on new internal policies before implementation, fostering good faith and preventing disputes.
• Unified Processes & Prefilled Templates: Automates core HR processes and uses customizable templates that prepopulate fields, centralizing oversight, eliminating manual work, and accelerating case processing.
• Total Configurability & Customizable Reporting: Enables quick configuration adjustments using a low-code approach to maintain compliance with regulatory changes, and allows generation of mandated or ad hoc reports.
• Harassment Inquiries & Configurable Case Types: Supports the investigation of harassment allegations by turning inquiries into configurable case types for tracking and resolution, with predefined case types for employee and labor relations to enforce policy and compliance.