EasyVMS – Video Management SystemEasyEcom
EasyVMS by EasyEcom is a video management system designed for eCommerce warehouses. It tags packing videos with order IDs, enabling fast retrieval and dispute resolution. The system integrates with existing cameras, requires no heavy setup, and provides full visibility into post-purchase operations, helping sellers reduce false claims and save time.
Vendor
EasyEcom
Company Website
Product details
EasyVMS – Video Management System
EasyVMS is a purpose-built video management system for eCommerce warehouse operations. It enables sellers to capture, tag, and retrieve packing videos linked to specific order IDs, providing indisputable visual proof for dispute resolution. Unlike passive CCTV systems, EasyVMS actively integrates video data with order information, streamlining post-purchase visibility and operational efficiency.
Features
- Automated tagging of packing videos with Order ID
- Searchable footage by order ID, SKU, or date
- Integration with existing IP cameras and infrastructure
- Unified dashboard for video and order data
- Zero operational downtime during deployment
- No manual scrubbing or screen switching
- Supports multiple packing stations and warehouse locations
Capabilities
- Dispute resolution with video evidence
- Post-purchase visibility for operations and support teams
- Scalable deployment across warehouses
- Real-time access to tagged video data
- Reduction in false claims and return fraud
- Operational analytics based on video and order data
Benefits
- Save over 10 hours per week on claim escalations
- Minimize losses from fraudulent return claims
- Improve customer trust and transparency
- Enhance warehouse efficiency and accountability
- Quick deployment with no heavy hardware setup
- Empower teams with full post-purchase visibility