EasyPost Track is a powerful tracking solution that provides real-time visibility into shipments across multiple carriers. It enables businesses to deliver a superior customer experience by offering accurate tracking updates, branded notifications, and proactive issue management. Built for scalability, Track integrates seamlessly with existing systems and supports millions of tracking events daily.
Vendor
EasyPost
Company Website
EasyPost Track
EasyPost Track is a powerful tracking solution that provides real-time visibility into shipments across multiple carriers. It enables businesses to deliver a superior customer experience by offering accurate tracking updates, branded notifications, and proactive issue management. Built for scalability, Track integrates seamlessly with existing systems and supports millions of tracking events daily.
Features
- Real-time shipment tracking across 100+ carriers worldwide
- Branded tracking pages for a consistent customer experience
- Automated delivery notifications via email, SMS, or API
- Smart status updates including in-transit, out-for-delivery, and delivered
- Advanced webhook support for instant event updates
- Address verification and error handling for accurate delivery
- API-first design for easy integration with e-commerce platforms and ERP systems
- High-performance infrastructure with 99.99% uptime
Capabilities
- Handles millions of tracking events daily for enterprise-scale operations
- Provides predictive delivery insights using SmartRate technology
- Enables proactive exception management for delayed or failed deliveries
- Integrates seamlessly with order management, CRM, and customer service tools
- Supports global coverage for domestic and international shipments
- Offers customizable notifications and branded tracking experiences
- Delivers operational analytics for performance optimization
- Scales effortlessly to meet peak-season demand without service disruption
Benefits
- Improves customer satisfaction with accurate, real-time tracking updates
- Reduces support costs by minimizing “Where is my order?” inquiries
- Enhances brand loyalty through personalized, branded tracking pages
- Accelerates issue resolution with proactive exception alerts
- Strengthens operational efficiency with automated workflows and analytics
- Provides flexibility to adapt to multiple carriers and global shipping needs
- Ensures business continuity with enterprise-grade reliability and security
- Maximizes ROI by reducing manual tracking processes and improving delivery performance