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e-automate is an all-in-one business management solution built for office technology businesses. The comprehensive software provides you with great visibility into your entire operations so you can boost contract profitability, increase efficiency, and reduce costs.

Vendor

Vendor

ECI Software Solutions

Company Website

Company Website

Product details

e-automate is a comprehensive managed print service software designed to provide complete business visibility and maximize contract profitability for office equipment dealers. This all-in-one solution streamlines operations, automates processes, and improves overall business performance.

Key Features

Business Management Integrated tools for managing all aspects of office equipment dealerships

  • Financial management and accounting
  • Inventory and purchasing control
  • Sales and contract management

Automated Service Scheduling Efficient system for managing service calls and technician assignments

  • Automated dispatch and scheduling
  • Technician qualification-based assignments
  • Preventative maintenance call creation

Inventory Management Comprehensive tools for tracking and managing inventory

  • Multi-warehouse and bin management
  • Automated purchase order creation
  • Transfer and auto-replenishment for technicians

Financial Tools Robust accounting and financial management capabilities

  • Accounts receivable and payable management
  • General ledger and automated journal entries
  • Banking transactions and reconciliation

Customer Relationship Management (CRM) Integrated CRM functionality for managing customer interactions

  • Customer data management
  • Contract and warranty tracking
  • Service history logging

Benefits

Increased Efficiency Streamlined processes and automation reduce manual work

  • Automated invoicing and billing
  • Efficient service call management
  • Streamlined inventory control

Improved Profitability Tools for maximizing revenue and controlling costs

  • Contract profitability analysis
  • Inventory optimization
  • Efficient resource allocation

Enhanced Visibility Comprehensive reporting and analytics for informed decision-making

  • Real-time business insights
  • Customizable reports with drill-down capability
  • Key performance indicator tracking