Dynamic Case Management (DCM)

Dynamic case management (DCM) system empowers your knowledge workers to collaborate and respond to real-time opportunities and unanticipated situations while working on complex cases. Dynamic case management capabilities of our platform enables comprehensive handling of case-related information, documents, and communications from one place.

Features

• Simplifying Case Creation and Configuration - Easy Case creation and configuration using a global task library - Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations
• Seamless Task Creation and Execution - Flexibility to execute discretionary tasks based on changing goals - Ad hoc task creation to handle unprecedented situations during run-time - CMMN 1.1 compliance ensuring consistent, transparent, and efficient management of cases
• Facilitate Collaborative Decision-Making - Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization - Better decision-making with real-time case sharing and collaboration - Greater flexibility to handle exceptions for long-running processes involving multiple stakeholders
• Gaining Visibility and Insights - Real-time case lifecycle visualization - Insights into the case and task workers’ performances - Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications