The Dukaan RTO Optimizer plugin is designed to minimize return-to-origin (RTO) orders for e-commerce sellers by leveraging artificial intelligence. RTO occurs when an order is returned to the warehouse without reaching the customer, a common challenge in online retail. This plugin identifies potential RTO cases before shipment, offering AI-driven insights and actionable suggestions to reduce RTO instances and consequently increase sales. It automatically processes Cash on Delivery (COD) orders unless deactivated or if Dukaan credits fall below the required balance of 250. Users can expect approximately a 40% reduction in RTO after implementing the plugin. The system classifies orders into high, medium, and low RTO categories, providing specific recommendations such as initiating partial or full online payments for medium and high RTO cases, respectively.

Features & Benefits

• RTO Prediction: Identifies orders likely to result in a return-to-origin.
• Order Classification: Categorizes orders into high, medium, or low RTO risk levels.
• AI-Powered Suggestions: Provides intelligent recommendations to mitigate RTO chances, such as payment method adjustments.
• Automated Processing: Runs automatically on COD orders once installed and credits are sufficient.