Overview

ProSearch DSAR Response Services helps organizations manage Data Subject Access Requests (DSARs) by locating likely responsive data across sources, applying analytics and PII detection, performing focused review and redaction, and delivering a tailored production that meets legal deadlines and regulatory requirements. The service pairs ProSearch Privacy Suite tooling with experienced DSAR project teams to reduce cost and time while improving defensibility.

Features and Capabilities

• Targeted Collections: Narrows initial data collection to the precise scope of the request to reduce noise and volume.
• Analytics & PII Detection: Uses automated analytics and the ProSearch Privacy Suite to accelerate identification of PII, PHI, and PCI-related data.
• Workflow Customization: Tailors workflows, search criteria, and analytics to the request type (consumer, employee, or ex-employee) and jurisdiction.
• Document Assessment & Review: Applies scalable review processes and expert reviewers to assess responsiveness and privilege, minimizing over-/under-production.
• Automated & Manual Redaction: Combines automated redaction for known sensitive elements with manual quality checks to ensure compliance and completeness.
• Tailored Production Delivery: Produces responsive documents in formats requested by the data subject or regulator, with defensible audit trails.
• Cross-Jurisdictional Expertise: Processes requests under GDPR, CCPA/CPRA and other state and international privacy laws, adapting timelines and scope to local requirements.
• Privacy & QA Controls: Embeds quality systems and responsible-AI principles to protect data subjects and reduce false positives/negatives.
• Integration with Legal/HR Teams: Works as an extension of in-house legal, privacy, and HR teams to coordinate communications and approvals.