Drift Live Chat is a messaging platform designed to engage and convert website visitors in real-time. By initiating conversations, businesses can transform website visitors into customers. Beyond live chat, Drift facilitates sending targeted in-app messages and surveys for customer feedback. It aims to shorten sales cycles, increase lead conversion rates, and improve customer satisfaction. Key features include Saved Replies for efficient responses to common questions, conversational ratings for gathering buyer feedback, and Live View to monitor website activity. Over 50,000 businesses utilize Drift to provide an enhanced customer experience.

Features & Benefits

• Real-time Engagement: Initiate conversations with website visitors to convert them into customers.
• Customer Feedback Tools: Utilize conversational ratings and surveys to gather buyer feedback.
• Efficiency Tools: Save time with pre-written responses using Saved Replies.
• Live Website Monitoring: See who is currently visiting your website with Live View.