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Doxim PaymentDoxim

Doxim Payment reimagines bill-to-payment with an omnichannel, easy-to-use, and configurable platform for frictionless experiences.

Vendor

Vendor

Doxim

Company Website

Company Website

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Doxim-Payment.pdf
Product details

Doxim Payment is designed to create a frictionless bill-to-payment experience for both businesses and their customers. As a single end-to-end billing and payment vendor, Doxim provides an intuitive, flexible, and omnichannel payment solution while reducing the cost per transaction. The platform addresses the challenges of reconciliation by integrating payment channels, enabling customers to pay bills quickly through their preferred channel and streamlining the collections and reporting process for staff. Doxim Payment offers an all-in-one platform that optimizes bill presentment to payment in a convenient and cost-effective way. It supports various engagement and payment options, including in-person kiosks, authorized agents, walk-in POS, digital channels (desktop, mobile, eLockbox, web), autopay, pay-by-text, and pay-by-phone IVR. The solution includes a biller-branded, easy-to-use web-based customer portal with multi-language support, ADA compliance, and a mobile-first design. Secure payment processing is supported through credit/debit cards, digital wallets, cash, eCheck, and ACH, with options for one-time or recurring payments, real-time authentication, and automated monitoring and alerts. Standard reporting is provided to support transaction, reconciliation, real-time posting, and returns management. Doxim Payment helps drive e-adoption, lower transaction costs, and accelerate remittance by providing a best-in-class, mobile-first payment interface and expert advice on enrollment strategies. The platform also offers configurable absorbed and convenience fee models to mitigate costs and create customized payment mixes.