DocuTrack is a customizable pharmacy workflow and document management system designed to organize, store, and manage all documents and media essential for pharmacy operations, particularly in long-term care settings. It streamlines pharmacy workflows by automating document imaging, routing, and order processing, reducing manual tasks and errors. DocuTrack features advanced content management with complete audit histories for every document, supporting regulatory compliance and audit readiness. The platform integrates with ePrescribing, barcoding, and custom routing rules, enabling faster and more accurate order processing. Unified Search allows instant access to prescription status across multiple RedSail products, improving customer service and operational transparency. DocuTrack also supports secure, instant collaboration through integrated messaging, and includes narcotic control tools for real-time inventory tracking. Performance reporting and customizable alerts help monitor productivity and identify workflow bottlenecks, while digital storage eliminates inefficiencies associated with paper files.

Key Features

Automated Workflow & Document Management Streamlines pharmacy operations by automating document handling and workflow processes.

• Customizable workflow and import rules
• Automated document imaging and routing
• Barcoding and ePrescribing integration

Audit Assist & Compliance Tools Ensures audit readiness and regulatory compliance with comprehensive documentation.

• Complete audit history for every document
• Audit Assist for compiling necessary documentation
• Secure digital storage and access controls

Unified Search & Real-Time Status Provides instant access to prescription and order status across integrated systems.

• Unified Search for DocuTrack, Axys LTC, and DeliveryTrack
• Quick answers to customer inquiries

Performance Reporting & Alerts Monitors pharmacy productivity and identifies workflow issues.

• Real-time performance reports
• Customizable alerts for order backups and workflow bottlenecks

Secure Messaging & Collaboration Facilitates instant, secure communication within the pharmacy team.

• Integrated messaging for sending documents, images, and clarifications
• Mediprocity-powered secure messaging interface

Narcotic Control & Inventory Tracking Supports accurate narcotic management and inventory control.

• SureCount Narcotic Control Tool for real-time tracking
• Automated low-quantity alerts

Benefits

Operational Efficiency Reduces manual workload and streamlines pharmacy processes.

• Automated workflows and document handling
• Faster order processing and reduced errors

Regulatory Compliance & Audit Readiness Supports compliance with industry standards and simplifies audits.

• Complete audit trails and documentation
• Secure, organized digital records

Improved Communication & Collaboration Enhances team coordination and customer service.

• Instant messaging and document sharing
• Quick access to prescription status

Inventory & Narcotic Management Improves medication safety and inventory accuracy.

• Real-time narcotic tracking and alerts
• Reduced risk of diversion errors