Document360 is designed to address diverse documentation needs, offering a centralized repository for storing and managing all types of documents, enhancing team productivity and streamlining processes. It empowers users with on-demand, accurate self-help content, reducing support requests and equipping support teams with a comprehensive knowledge base to resolve complex tickets faster. The platform streamlines the creation and management of technical documents, from software design documents to release notes, providing quick access and improving team collaboration. It replaces static PDF manuals with dynamic, searchable, multi-lingual user manuals, ensuring customers have effortless information retrieval and real-time access to updated guides. Document360 also centralizes and streamlines SOPs for processes like employee onboarding, compliance, and quality control, using AI-powered search to help teams quickly find the right policies and procedures.

Features & Benefits

• AI-Powered Search
  • Ask Eddy, the interactive AI search, delivers accurate answers to user queries 5X faster than traditional search.
• AI-Powered Automation
  • Auto-generate glossaries, titles, article summaries, FAQs, meta descriptions, and more in seconds.
• AI-Powered Writing Assistance
  • Improve content with AI to shorten, lengthen, change tone, split sentences, and more.
• Knowledge Base
  • Reduce support tickets with a self-service knowledge base.
• Software Documentation
  • Centralize all software docs like release notes, PRDs, and more.
• API Documentation
  • Create API docs to boost API usage.
• SOPs
  • Streamline processes and stay compliant through SOPs.