Samsara's Document Management solution offers a comprehensive platform for capturing, organizing, and managing fleet-related documents in real-time. This paperless system allows drivers to easily capture delivery photos, electronic signatures, and other essential information using smartphones or tablets. Fleet managers can access these documents instantly through the Samsara Dashboard, improving customer service, increasing back-office efficiency, and streamlining overall operations.

Key Features

Real-time Document Capture Drivers can instantly capture and upload documents using mobile devices

• Photo capture for deliveries and other events
• Electronic signature collection
• Note-taking capabilities

Customizable Forms Create tailored forms to suit specific business needs

• Drag-and-drop field customization
• Ensure drivers capture all necessary information

Centralized Dashboard Access all documents and data from a single, user-friendly interface

• Time-stamped document storage
• Quick retrieval for customer inquiries and audits

Benefits

Improved Customer Service Quickly address customer inquiries and claims

• Instant access to delivery photos and notes
• Faster resolution of disputes and issues

Increased Back Office Efficiency Streamline administrative processes and reduce paperwork

• Accelerate customer invoicing and payroll tasks
• Eliminate manual scanning and filing

Enhanced Visibility and Compliance Maintain accurate records and ensure regulatory compliance

• Easy access to time-stamped documents
• Simplify audits and inspections