Manage your online reputation

Software to manage online surveys from patients about your practice and doctors. Tout your excellence with positive patient feedback.

• **Explore doctor reputation management software features. **Our doctor reputation management software can help you easily build a positive online reputation using automated surveys to gather patient feedback about recent office and telemedicine visits.
• **Automated Surveys: **Emails and texts are automatically sent to patients following their visits. As feedback is gathered (good & bad) you can action the responses to build a positive reputation.
• **Decision Tree Structure: **If feedback is negative, we ask for additional comments and post their response privately to your dashboard. If feedback is positive, we invite the patient to post their positive experience to your Google profile.
• **Easy-to-read Reviews: **Google compiles and posts feedback in a review summary that makes it easy and convenient for online searchers to see how many reviews you have, how well you rank and compare why other patients love your practice.
• **Easy-to-write Reviews: **Google makes submitting a numeric score (1-5 stars) very easy and quick. Patients can also post a short, written review of their recent experience.
• **Effortless to Administer: **Our integrated solution leverages multiple systems (scheduling, EHR, practice management and patient engagement) to automate all the processes of our doctor reputation management feature, helping you gauge your reputation and make course corrections if needed.

Features

• Review Monitoring: Tracks online reviews across multiple platforms to keep you informed about patient feedback.
• Automated Feedback Requests: Sends automated requests to patients for reviews, encouraging positive feedback.
• Response Management: Provides tools to respond to reviews professionally and promptly, addressing any concerns.
• Analytics and Reporting: Offers detailed analytics and reports on your online reputation and review trends.
• Integration with EHR: Seamlessly integrates with your existing Electronic Health Records (EHR) system for streamlined operations.