Overview

Gentrack's Distributed Energy Resource Management (DERM) solution enables energy suppliers to seamlessly integrate and manage various distributed energy resources (DERs), such as solar photovoltaic (PV) systems, battery storage, heat pumps, and electric vehicles. As consumer adoption of these technologies rises, Gentrack's DERM system supports energy retailers in facilitating the transition to a sustainable, net-zero future. The solution offers a fully integrated ecosystem that connects energy suppliers with multiple partners, allowing for the selection of those that best meet their specific needs. This integration enhances customer relationship management (CRM), accelerates time-to-market, and reduces customer churn.

Features and Capabilities

• Seamless Partner Integration: Access a fully integrated ecosystem connecting energy suppliers with multiple partners, enabling the selection of optimal collaborators to fulfill specific requirements.
• Comprehensive CRM Integration: Enhance customer relationship management by integrating DERM capabilities directly with existing CRM systems, ensuring a unified approach to customer engagement and service.
• Accelerated Time-to-Market: Leverage pre-integrated solutions to rapidly deploy new energy services and products, reducing development time and expediting value delivery to customers.
• Customer Retention Enhancement: Offer innovative and sustainable energy solutions that meet the growing consumer demand for green energy options, thereby reducing customer churn and enhancing loyalty.
• Support for Diverse DERs: Manage a wide range of distributed energy resources, including solar PV, battery storage, heat pumps, and electric vehicles, accommodating the evolving energy landscape and consumer preferences. ​
• Scalable Cloud-Based Architecture: Utilize a cloud-native platform that ensures scalability, flexibility, and resilience, capable of adapting to the dynamic needs of the energy market. ​
• Advanced Data Analytics: Employ sophisticated analytics to monitor and optimize the performance of distributed energy resources, facilitating informed decision-making and operational efficiency. ​
• Regulatory Compliance Support: Stay aligned with evolving energy regulations and policies, ensuring that all operations and integrations adhere to current standards and best practices.