Riskified's Dispute Resolve is designed to streamline chargeback management by automating evidence collection and submission, reducing the time and effort required to dispute chargebacks. It integrates with payment gateways to fetch chargebacks in real-time, providing merchants with a centralized platform to manage chargebacks efficiently.

Key Features

• Centralized Chargeback Management: All chargebacks are collected and accessible in one platform.
• Automation of Evidence Creation and Submission: Reduces manual effort and increases efficiency in disputing chargebacks.
• Customizable Evidence Editing: Allows merchants to add unique evidence before submission.
• Advanced Metrics Tracking: Offers dashboards to monitor chargeback performance and filter data.
• Integration with Checkout Flow: Collects and enriches contextual order data to enhance dispute resolution.
• Plug-and-Play Integration: Easily integrates with payment gateways for real-time chargeback retrieval.

Benefits

• Increased Efficiency: Automates processes to reduce time spent on chargeback disputes.
• Improved Revenue Recovery: Boosts chances of successfully disputing chargebacks through robust evidence.
• Reduced Operational Costs: Minimizes the need for manual intervention, freeing resources for other tasks.
• Enhanced Control and Flexibility: Allows merchants to customize the level of automation based on their needs.