Overview

Olo Dispatch is a comprehensive delivery management platform designed to help restaurants offer direct delivery services without the need to manage their own drivers or contracts with multiple delivery service providers. By automatically pairing third-party couriers with delivery orders, Olo Dispatch provides a consistent and branded delivery experience that boosts guest loyalty and revenue for restaurant brands. This platform is ideal for restaurants looking to satisfy growing customer demand for food delivery while maintaining control over their guest relationships and data.

Features

Improve delivery success with a nationwide network

Offer same-hour delivery on your website and app via our network of 27+ delivery service providers. 96% of our customers’ restaurants are covered by two or more providers, offering freedom of choice and coverage.

Own your guest data and relationships

Grow your actionable database through direct delivery to learn more about your guests, personalize the dining experience, power your marketing campaigns, and make data-driven business decisions.

Skip the Line

Guests can order right from your website or app and get same-hour delivery with the best-in-class service they expect. It’s a convenient, branded delivery experience for guests with no extra effort required by your team.

Stay in control with dozens of settings

Manage and scale your delivery program with tools to help you improve the experience for staff and guests alike. Optimize pricing, analyze performance, and make informed decisions to align with your business needs.

• Delivery providers and self-delivery options
• Set fee limits and max transit times
• Automated delivery rescues
• Easily process refunds