Dispatch Software

Shippit Dispatch Software supports real‑time fleet control, enabling dispatchers and store teams to manage delivery operations with speed and accuracy. It uses AI‑assisted planning to optimise routes, adapt to sudden changes, and maintain delivery reliability. With live fleet visibility, two‑way communication, and dynamically adjustable routing, it helps businesses increase throughput, reduce delays, and improve resource utilisation while maintaining a consistent delivery experience.

Features

• AI‑powered dispatch to optimise planning and routing decisions.
• Scenario planning tools allowing teams to manually fine‑tune or automatically adjust schedules.
• Real‑time fleet visibility showing drivers, vehicles, jobs, and exceptions.
• Two‑way communication between dispatchers and drivers for rapid updates.
• Live GPS tracking and performance monitoring for all delivery resources.
• Dynamic route reassignment to adapt instantly as new jobs or disruptions occur.

Capabilities

• Managing large‑scale delivery networks with continuous, real‑time operational oversight.
• Optimising fleet utilisation by automatically adjusting plans based on ETAs and resource availability.
• Increasing delivery output per shift through AI‑driven route optimisation.
• Maintaining delivery continuity during high‑volume periods or unexpected events.
• Supporting both store‑based and centralised dispatch structures.
• Providing dispatchers with control‑tower‑level visibility for quicker, more informed decisions.

Benefits

• Higher delivery efficiency through automated, intelligent route planning.
• Reduced operational costs by maximising fleet utilisation and minimising idle time.
• Improved delivery reliability through live monitoring and rapid issue resolution.
• Enhanced driver support with clear instructions, communication, and real‑time guidance.
• Greater scalability for expanding delivery networks or handling peak‑period demand.
• More consistent and predictable delivery experiences for end customers.