End-to-End E-commerce Operations Management Platform for Emerging D2C Brands

A scalable suite of features designed specifically for brands selling directly to consumers, manage everything from order processing and fulfillment to real-time inventory tracking and control.

Backend System to Manage D2C E-commerce Operations

Unicommerce is empowering some of the top D2C brands across the globe, simplifying their e-commerce operations. This partnership addresses the challenges associated with establishing D2C operations, which require substantial investments in time and resources for technological capabilities. Unicommerce’s system is specifically tailored to the D2C business model, offering enhanced productivity and automation across various operational aspects. Through effective D2C order management, companies can efficiently handle and fulfill customer orders, leveraging automation, real-time data, and seamless system integration. Additionally, Unicommerce’s D2C inventory management facilitates accurate demand forecasting, timely stock replenishment, and streamlined warehouse management.

End-To-End Automation Solution for Successful Direct To Consumer (D2C) E-commerce Implementation

Our tailored solutions for D2C Order Management and Inventory Management are designed to meet the unique needs of D2C e-commerce businesses. With the implementation of our comprehensive system, D2C companies can improve customer satisfaction across multiple sales channels.

ENHANCE CUSTOMER EXPERIENCE

Improve the experience of your customers by rendering our thoroughly customized services.

• Faster Delivery Time Streamline shipping with Unicommerce's integration with leading logistics firms, reducing delivery times and avoiding errors for prompt, accurate order fulfillment.
• Showcase Products In Combo Packs Exhibit your product offerings in the form of combo packs across multiple marketplaces to lure your customers.
• Manage Expiry of Products Effortlessly track product expiration dates with Unicommerce, ensuring quality and freshness in every order. 
• Quality Check and Putaway Uphold high standards with thorough quality checks before placement and putaway, ensuring organized and precise inventory management. 

OPTIMIZED SUPPLY CHAIN

Streamline supply chain operations by eliminating the disruptions caused by intermediaries and middlemen.

• Order Allocation Conditions Configurable rules to allocate orders based on serviceability, proximity, and order value, optimizing for efficiency and control.
• Latest Inventory Update Keep your inventory seamlessly updated across all sales channels with Unicommerce's inventory sync feature, ensuring accurate and up-to-date stock information.
• Seasonal Demand Management Reorganize inventory based on season and demand, such as moving low-velocity items to the back of the shelves in the warehouses.
• Easy Return and Replacements Easy and efficient management of returned inventory in case of both customer and courier returns and restocking returned inventory.

COMPREHENSIVE ANALYTICS

Get an overview of various order processing activities with our comprehensive dashboard.

• Revenue Tracking A comprehensive analytics dashboard for monitoring revenue streams both on an overall basis and by individual sales channels.
• Shipment Monitoring Detailed tracking of shipments, including dispatch, transit, and delivery statuses, ensuring timely deliveries.
• Updates on Failed & Unverified Orders Highlights orders that have failed as well as orders that are pending verification. This helps in quickly addressing and resolving these issues.
• Returns/Cancellations Tracking Monitor product returns and order cancellations, analyzing these patterns allows brands to identify areas for improvement.

EXPANDING OPERATIONS

Expand the share of your business in different markets, reaching out to a wider customer base with our curated D2C solutions.

• Bulk Order Processing Facilitates swift and simple bulk order processing and fulfillment with our D2C order management system.
• Expand SKU Range Enables sellers to expand the range of their SKUs, offering a more extensive and varied catalogue.
• Expose Catalog Efficiently With our catalog management feature, you can put forward your entire product catalog to your customers, showcasing an array of variations in size, texture, color, etc.
• Enable Multichannel Selling Seamless selling across various channels, including both online stores and multiple marketplaces.

Customized Features to Streamline Direct-to-Consumer (D2C) E-commerce Operations

Enhance your Direct-to-Consumer (D2C) journey with our customized features designed to streamline operations.

Bundle Order Processing & Picking

Process orders in different combo packs with our unique bundle management feature so that you can be distinctive in the sea of e-commerce brands, attracting more customers.

Expiry Management

Identify and remove old inventories using techniques like FIFO and FEFO so that you can use the warehouse space in an optimum manner.

Cycle Count

Enhance inventory accuracy with a cycle counting feature that efficiently aligns recorded data with physical stock, minimizing disruptions and speeding up operations.

Order Management

Streamlined order handling with comprehensive overview of your orders, allowing for efficient processing, tracking, and fulfillment.

Inventory Management

Get full visibility of inventory to avoid overstocking or stockouts. Run extensive quality checks of your inventory while segregating good and bad inventory.

Returns Management

Handle inventory in case of both CIRs and RTOs, ensuring a smooth and efficient process for managing returned inventory.

Partial Shipments

Split or break the shipment of orders to treat individual shipments separately while hastening the process of order routing.

Data Insights

Increase the clarity of your daily performance by keeping track of your routine operations, including metrics such as pending orders, SLA breaches, failed orders, unverified orders, etc.

 Comprehensive Integrations

Manage your D2C operations by integrating with a network of shipping providers, ERP/POS, accounting, CRM, and other technologies.