Digital Sales Rooms are virtual platforms designed to bring all sales activities into a single, digital space. They enable B2B companies to showcase products, present compelling offers, and engage customers in an interactive and visually captivating way—eliminating the need for paperwork, lengthy email chains, and on-site meetings.
Vendor
Shopware
Company Website
Shopware’s Digital Sales Rooms are virtual platforms designed to centralize and digitize B2B sales activities. They allow businesses to showcase products, present offers, and interact with customers in real time—eliminating the need for paperwork, email chains, and in-person meetings. Tailored for consulting-intensive products, Digital Sales Rooms enhance customer engagement and streamline the sales cycle, offering a modern, guided shopping experience.
Features
- Guided Mode: Enables remote, interactive product consultations with customers.
- Instant Product Listing: Add products in real time during presentations based on customer needs.
- Live Product Information: Display inventory and variant data during sessions.
- Quote Management: Customers can request quotes directly from their cart; sales reps respond with personalized offers.
- Real-Time Discounts: Apply discounts during live meetings to individual products or entire carts.
- Customer Inquiries: Customers can send questions during self-guided sessions.
- Screen Sharing: Facilitates collaborative consultations and product walkthroughs.
- Appointment Booking: Customers can schedule meetings directly from product catalogs.
- Participant Management: Organize attendees and schedule sessions efficiently.
- CRM Integration: Seamlessly integrates with existing CRM systems for unified customer data.
- Sales Agent Integration: Works with Shopware’s Sales Agent for enhanced order management and customer interaction.
- Cloud-Based Access: Available to Shopware SaaS users starting from the Beyond plan.
Benefits
- Higher Conversion Rates: Up to 10× increase in conversion through personalized, interactive sales experiences.
- Shorter Sales Cycles: Reduce sales cycle duration by up to 50%.
- Reduced Travel Costs: Save up to 30% on travel expenses by replacing physical meetings with virtual consultations.
- Enhanced Customer Engagement: Real-time interaction builds stronger relationships and trust.
- Streamlined Sales Process: Centralized platform reduces friction and manual effort.
- Scalable & Flexible: Easily adapt to different customer segments and product types.
- Improved Sales Efficiency: Sales reps can serve more customers with fewer resources.