First-class onboarding that drives higher revenue

Give your retail, business, and private banking customers an intuitive and fast account opening experience, while delivering compelling cross-sell offers to drive top of wallet relationships.

Integrated KYC and AML

Pre-integrated and fungible Leverage our standing partnerships with regulatory compliance tools in the Know-Your-Customer (KYC) space. Implement easy and automated decisioning using our orchestration BPMN and DMN capabilities. Alternatively, you can replace these with your existing or preferred compliance tooling and decisioning.

Fast & safe account opening

Open, fund, use Backbase Digital Onboarding is optimized for fast and frictionless account-opening experiences with high degrees of automation. Straight-Through-Processing (STP) easily captures and automatically routes decisioning to the right back-end system to vastly expedite onboarding and decrease your operational costs.

Multiple types of account bundles

Drive higher product adoption Harness highly configurable, intuitive multi-product selection capabilities that offer instant, seamless digital banking experiences while increasing product acquisition and share of wallet.

Seamless funding options

Increase digital adoption Allow your customers to instantly use their new products by including up-front funding options to activate the account or buy into the credit union. Leverage our Marketplace for various additional funding options.

Instant digital banking access

From new customers to active users in no time Empower customers to effortlessly transition from your onboarding application to Backbase’s self-servicing digital banking apps — it’s as simple as creating their credentials, logging in, and starting to use their new products. Unlock virtual cards & wallet provisioning to get customers up and running faster.

Integrated KYC and AML

Pre-integrated and fungible Leverage our standing partnerships with regulatory compliance tools in the Know-Your-Customer (KYC) space. Implement easy and automated decisioning using our orchestration BPMN and DMN capabilities. Alternatively, you can replace these with your existing or preferred compliance tooling and decisioning.

Fast & safe account opening

Open, fund, use Backbase Digital Onboarding is optimized for fast and frictionless account-opening experiences with high degrees of automation. Straight-Through-Processing (STP) easily captures and automatically routes decisioning to the right back-end system to vastly expedite onboarding and decrease your operational costs.

Multiple types of account bundles

Drive higher product adoption Harness highly configurable, intuitive multi-product selection capabilities that offer instant, seamless digital banking experiences while increasing product acquisition and share of wallet.

Seamless funding options

Increase digital adoption Allow your customers to instantly use their new products by including up-front funding options to activate the account or buy into the credit union. Leverage our Marketplace for various additional funding options.

Instant digital banking access

From new customers to active users in no time Empower customers to effortlessly transition from your onboarding application to Backbase’s self-servicing digital banking apps — it’s as simple as creating their credentials, logging in, and starting to use their new products. Unlock virtual cards & wallet provisioning to get customers up and running faster.

Your teams, customers, products & processes - all synched & ready to scale

Give your teams the flexibility and tools they need for quick application processing, resolution, servicing, and upsells.

Composable Onboarding

Modular components to lower your total cost of ownership Backbase lets you curate perfect journeys with an extensive component library, ready-to-use onboarding templates, mix-and-match process assembly, integrated data services, and flexible control over design elements. You have all the freedom to develop user journeys as you see fit. You can even reuse them across other banking product line flows to accelerate time to market and reduce total cost of ownership.

Case Manager to expedite decisioning & efficiency

Designed with your team in mind Case Manager is a nimble task handler for when automation is not feasible or desirable. It helps your employees quickly complete tasks to progress account-opening applications, monitor progress, and check customer data.

Application Center

Higher transparency, lower abandonment rates Provide the transparency your customers expect, reassuring them that their applications are on track and ensuring they don’t abandon the process. The Application Center’s digital tools allow customers to check in on their progress at any time, provide additional information and documents, or even communicate with a bank employee.

Capabilities

• Interaction Engine
• Application Center
• Process & Decision Engine
• Case Data Store
• Document Orchestration
• Pre-built Fintech Integration
• Fungible KYC
• Fungible AML
• Cloud-native